Terms of Service

1. Scope of Services

Ming Yip Technology (Hong Kong) Limited provides AI-assisted information organization, health knowledge support, digital customer service workflow, membership follow-up and lifestyle support solution coordination services.

2. AI-assisted Information and Workflow Support

AI-assisted tools may be used to improve information organization, response efficiency, service consistency and workflow management. Information made available through our services is intended for general knowledge support, customer service communication and operational coordination, and should not be relied upon as the sole basis for decisions.

3. User Responsibilities

Users are responsible for providing accurate and complete information when communicating with us. Users should make independent judgments when using information or materials provided through our services.

4. Service Availability

Our website, communication channels, AI-assisted tools, cloud infrastructure or third-party service providers may be unavailable from time to time due to maintenance, network issues, system updates or other operational reasons.

5. Third-party Services

We may use third-party technology providers, including cloud infrastructure, AI-assisted tools, email services and website hosting services, to support our digital operations and customer service workflow.

6. Limitation of Liability

To the extent permitted by applicable law, Ming Yip Technology (Hong Kong) Limited shall not be liable for indirect, incidental or consequential losses arising from use of, or inability to use, the website or services.

7. Updates to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this website with the effective date shown above.

8. Contact

For service-related enquiries, please contact us at support@mingyiptech.com.