Privacy Policy

1. Overview

Ming Yip Technology (Hong Kong) Limited respects personal data privacy and handles information in a careful and responsible manner. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

2. Information We May Collect

We may collect and process the following types of information:

• Contact information, such as name, email address and company information.
• Service enquiry details and communication records voluntarily provided by users.
• Device and website usage information, such as IP address, browser type, device information and website usage data.
• Files, documents or materials voluntarily submitted through email or business communication channels, where applicable.

3. How We Use Information

We may use information for the following purposes:

• To respond to enquiries and provide customer service support.
• To operate digital service workflows, membership follow-up and service communication.
• To improve our website, customer service process and AI-assisted workflow.
• To maintain operational, compliance and business records where required.

4. AI Tools, Cloud Infrastructure and Service Providers

We may use AI-assisted tools, cloud infrastructure, email service providers and other technology service providers to support information organization, customer service workflow and website operations. Such providers may process limited information only where necessary for service operation and technical support.

5. Data Security

We adopt reasonable technical and administrative measures to protect information against unauthorized access, loss, misuse or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, operational record keeping and applicable legal or compliance requirements.

7. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business record requirements.

8. Contact

For privacy-related enquiries, please contact us at support@mingyiptech.com.